Client Integration Specialist
Your Role
Global Liquid Markets (GLMX) in New York, NY is an independent electronic trading platform that offers integrated trading solutions designed for institutions transacting in money markets instruments. We are seeking a high-energy, assertive Client Integration Specialist to join our innovative and growing company.
You will be primarily responsible for integrating clients with the GLMX trading platform, and preparing them for live trading. This includes the pre-sales identification of client needs and requirements as well as their post-sale implementation. You will also be responsible for the initial testing and setup of our diverse client set, which may include one or more of an array of pre/post-trade API integrations. Once live, you will ensure clients are operational on an on-going basis by providing support to them as needed. Responsibilities also include acting as a key contributor to the overall design of the GLMX product offering, and more generally, acting as a client voice to internal stakeholders. As part of a growing company, you will be key in preparing GLMX for further scale by constantly improving upon existing client processes.
Your Duties
- Work closely with and guide clients through the entirety of the Integration process
- Provide updates to Business and Product support teams as clients progress during testing and ultimately onboarding to production
- Troubleshoot and resolve technical issues escalated by Client Support teams
- Co-ordinate the release, and certification, of new APIs and enhancements with external clients
- Test enhancements & new releases and coordinate its rollout with Sales, clients, and support teams
- Work with external software vendors that have integrated with our systems
Skills Needed
- 5+ years of client facing experience
- 3+ years of FIX, XML, JSON-based messaging
- At least 3 years of experience in a Fixed Income trading environment or related financial technology firm
- Proven communication and first-class client and business facing skills are essential
- Exposure to third-party trading software and connectivity vendors
- Experience with API testing and certification
- Familiarity with networking protocols such as TCP/IP
- Must be a self-starter and able to work with minimal direction
- Unique and creative problem-solving skills
- Positive attitude and good work ethic a must
- Experience in a Fin Tech company preferred
- Financial Markets knowledge of Equities, Fixed Income, and Algorithmic trading
- Some knowledge of the post trade portion of the order life cycle
- Team-oriented and collaborative mindset
Please submit a CV to careers@glmx.com to apply. No recruiters, please!
About GLMX
Founded in 2010, GLMX is an independent financial technology company financed by Sutter Hill Ventures, Otter Capital and Tippet Venture Partners. Wall Street veterans partnered with Silicon Valley technologists to develop GLMX proprietary technology which provides an intuitive, comprehensive, integrated global money market trading solution for institutional participants. The goal of GLMX is to be a leader in technology, to maximize trade lifecycle efficiency and reporting and to improve client access to market liquidity. For more information, https://www.glmx.com/